You can get help in Windows 11 using the in-built mechanism and other avenues in place to get support and/or troubleshoot problems with the PC. The majority of the problems on your latest OS are often common and occur across different Windows versions. You can begin by using the in-built tools for troubleshooting before moving to customer support.
How To Get Help in Windows 11
Learn to troubleshoot your Windows problems with onboard support using the following ways that we have gathered from the Microsoft support team, different help forums, communities chat, and on-call supports.
How To Get Help in Windows 111. Get Help App in Windows 112. Try the Windows Troubleshooter3. Hit the F1 for Online Help4. Visit Microsoft Support Website5. Contact Microsoft Support by Phone6. Get in Touch on Twitter7. Reddit Help
1. Get Help App in Windows 11
Microsoft has brought this feature from Windows 10 onward. We talked about it in our other article How to get help in windows 10 too.
Head to the start menu and search for Get Help. Click on the app that says Get Help which will launch the wizard.
Type in your problems in the search bar, and it will suggest articles from its knowledge to assist you in the auto-complete bar. You can select them or continue to the standard search for exploring support articles in the result. With a brief of the solution, there will be a link to the detailed article on the Microsoft support website, which you can access from the footer.
When you are not satisfied with the support articles for Windows 11, speak directly to the contact support. Make sure to be logged in to your Microsoft account to proceed. It will direct you to a live chat agent after selecting the product Windows, and category as Microsoft accessories( selecting other will be fine as well)
2. Try the Windows Troubleshooter
The in-built troubleshooter has improved over the different Windows versions. It has become more user-friendly and convenient to use. The same has been offered on Windows 11.
Head to Start Menu and search Troubleshooting. Select the first settings option that appears. You can also click on the result tile on the right.
In the Troubleshoot wizard, head to the Other Troubleshooters from the Options section.
Here, you will find a list of over a dozen troubleshooters for different problems to get help on Windows 11. Choose the one which is related to your problem.
3. Hit the F1 for Online Help
Click anywhere on the desktop and press the F1 key on your keyboard. It will launch the default browser with online results for getting help on Windows 11. Naturally, the first result will be suggesting to open the Get help, which we did earlier. The following solutions will be about the Microsoft support section on their website.
4. Visit Microsoft Support Website
Microsoft’s support website houses support articles for every product they offer. You can use the search bar to type in your problem and get relevant support articles to help resolve the issue at hand.
If you have some particular problems with Windows 11 and cannot find an article on it, then head to the Microsoft community. You can ask questions to the community and get answers from other members who have experience with the query.
Admins and moderators manage the community. They often chime in with answers to questions that are left unattended.
5. Contact Microsoft Support by Phone
Contact Microsoft support through phone at 1 800-642-7676, which is available 24-hour a day. Find the region-specific support contact phone here.
6. Get in Touch on Twitter
Microsoft’s official support handle, Twitter @microsofthelps, can you guide me in the right direction. Without revealing your personal information, tweet the problem at hand to the support. They will nudge you in the right direction. The support conversation may proceed in the inbox instead of for privacy.
7. Reddit Help
When nothing else helps with your unique problem on Windows 11, then head to r/WindowsHelp. The help is provided by fellow Redditors who may suggest different solutions based on their experience and research. Any of the solutions is not vetted by an expert there so tread with caution. Use this option as a last resort to seek help for Windows 11. Do note that is not an official subreddit by Microsoft. Over to You Get help in Windows 11 without requiring any level of expert supervision. Follow the above methods to troubleshoot your problems away. Keep your Windows up to date with the latest updates, and you will encounter minimal issues.
